Donor Outreach Manager (Finance)
Description
Vitalant is seeking a results-driven and customer-focused Donor Outreach Manager to play a crucial role in our call center and make significant contributions to our life-saving mission.
Your impact as a Donor Outreach Manager is vital. You will actively s upport Vitalant's life-saving mission by managing the Donor Outreach floor and achieving annual and monthly team goals through effective donor recruitment. You will assist in planning recruitment strategies and increasing blood donations to meet recruitment objectives.
What to Expect
Schedule:
Our c omprehensive total rewards support you, your family, and your future with:
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
- Ensure the delivery of quality customer service to all customers.
- Hire, supervise, train, and evaluate the performance of assigned personnel.
- Assist in the development and implantation of the strategic marketing plan, including programs to respond to business needs.
- Manage departmental functional areas.
- Ensure that staff adhere to sales and recruitment processes and maintain accurate information.
- Report and resolve any deviations within department.
- Construct the annual operating budget for the CCC and contribute to the overall budgeting process.
Requirements
- Bachelor's degree or equivalent combination of experience and education
- Valid in state driver's license
- Three years supervisory experience
- Good supervisory skills with the ability to effectively motivate and develop
personnel. - Effective oral and written communication skills.
- Sales/territory management skills.
- Must be self-motivated and a self-starter with good organization skills
- Must be decisive, results oriented and have good analytical skills.
- Flexible, able to deal with change and unpredictability.
- Proficient computer skills.
Summary
About Us
Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
