EVP Closing & Operations Officer (Project Management)

Position Summary:
The EVP Chief Closing & Operations officer is primarily responsible for managing and optimizing operations across all departments, ensuring alignment with organizational goals. Develop and track key performance indicators (KPIs) to evaluate operational efficiency and effectiveness. Facilitate interdepartmental communication to enhance collaboration and workflow. Analyze operational data to identify trends and areas for improvement. Implement best practices to streamline processes and improve overall performance.
Job Duties/Responsibilities:
1. Closing Process Management
· Oversee the SBA loan closing process, ensuring timely and accurate execution.
· Develop and implement strategies to enhance closing efficiencies:
· Streamline communication and workflows between departments.
· Monitor and improve closing timelines through performance metrics.
· Ensure compliance with SBA guidelines and industry best practices.
2. Efficiency Creation in Closings
· Identify and address bottlenecks specific to the closing process.
· Leverage technology to automate tasks and improve process flows.
· Establish and maintain standard operating procedures (SOPs) for closing activities.
· Conduct regular reviews and training to ensure team proficiency and knowledge.
3. Team Leadership
· Lead and mentor teams involved in the closing process to foster collaboration and accountability.
· Create a culture of continuous improvement and proactive problem-solving.
4. Compliance and Risk Management
· Ensure compliance with regulatory requirements related to the closing process.
· Develop strategies to mitigate risks associated with SBA loan closings.
5. Represent Community Bankshares Inc and/or its subsidiaries in the community and at community events as appropriate.
6. Perform all other duties as assigned.



Required Skills/Abilities:
· Extensive experience in operations management with a specific focus on loan closings.
· Proven leadership skills in managing cross-functional teams.
· Strong analytical and problem-solving abilities tailored to the closing process.
· Excellent communication skills and ability to foster interdepartmental collaboration.
· Demonstrated excellence in working with peer teams across organizations.
· Proficiency in using Microsoft Office Suite and banking software programs and platforms.
Education and Experience:
· College Degree in finance or equivalent preferred.
· Ten (10) years' experience.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled. ____________________________________________________________________________
Note:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.