Associate Analyst Chargebacks (Administrative)
Job Summary
Under direct supervisor, responsible for processing chargeback submissions and support chargeback related discrepancies.Perform research necessary for resolution of disputes.
Job Description
MAJOR RESPONSIBILITIES:
Provide resolution to incidents or issues.
Monitor databases.
As directed, address chargeback related inquiries and apply detailed analysis.
Monitor email box to ensure timely responses.
Maintain relationships with external and internal resources to facilitate timely processing of files and payments.
Support Analyst team in the coordination and delivery of training sessions.
MINIMUM JOB REQUIREMENTS:
Education:
Typically requires a Bachelor's degree in a business-related field.
Work Experience:
At least 1 year of customer service experience in a high-volume setting.
Knowledge / Skills / Abilities:
Time management skills such as prioritizing/organizing and tracking details and meeting deadlines.
Proficiency in Microsoft Excel.
PREFERRED JOB REQUIREMENTS:
Work Experience:
At least 1 year of customer service experience in a high-volume setting.
Experience in SAP.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$56,160.00 - $78,520.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
