PT Customer CARE Specialist – Weekends (Media)

Carolina Caring has been nationally recognized among Modern Healthcare's Best Places to Work for Seven years in a row (2019, 2020, 2021, 2022, 2023, 2024 & 2025). We are looking for candidates to join our award-winning culture and support our mission of caring.

Carolina Caring is seeking a part-time Customer CARE Specialist to join our team in Newton, North Carolina.This role is a vital part of our administrative support, focused on creating a rewarding experience for everyone who connects with Carolina Caring. As a Customer CARE Specialist, you'll provide secondary phone coverage and essential administrative services to support our organization.
During the weekends, your responsibilities will includephone operations, directing calls to the appropriate team members, and warmlygreeting and guiding guestsat the reception desk while providing administrative support services at the inpatient facility located in Newton. You'll be the friendly voice and face of Carolina Caring, ensuring all callers, patients, clients, family members, employees, volunteers, and visitors feel welcomed and supported.

This part-time position will include Saturday and/or Sunday with the flexibility to cover the morning shift from 7:00 am to 1:00p or evening shift from 1:00p to 7:30p or occasional full weekend shifts from 7:00 am to 7:30 pm.