Business Intelligence Analyst (Information Technology)

This position requires the ability to work in the Salem, MA offices.  

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. 

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about.   

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Lead the development of new solutions to meet evolving business needs
• Use advanced machine learning techniques to create innovative solutions
• Manage multiple data science projects, ensuring alignment with business goals
• Develop and optimize predictive models, integrating them with business intelligence tools
• Build and maintain efficient data pipelines and collaborate with engineering teams to support cloud-to-cloud environments
• Mentor DBA in model development and data handling best practices
• Collaborate with leadership to provide data-driven insights that inform strategic decisions
• Stay current with emerging data science/analytics technologies and methodologies
• Conduct exploratory data analysis to uncover patterns and communicate findings
• Manage stakeholder expectations and deliver actionable solutions
• Ensure data quality and consistency across data processing pipelines
• Advocate for ethical use of data and models
• Partner with external experts to enhance domain knowledge and improve data solutions

Education and Technical Competencies:

• Bachelor's degree in Information Technology, related field, or equivalent experience required; Master's in Computer Science, Statistics, Mathematics, or a related field preferred
• Experience in techniques like clustering, classification, and forecasting to extract insights from data
• Expertise in Database Platfoms (e.g. SQL Server, Snowflake, Cosmos DB, etc.)
• Experience in data loading across cloud platforms (e.g. Azure, GCP, AWS)
• Expertise in ETL/ELT and Data Quality tools and processes (e.g. SSIS, Informatica, Kingswaysoft, etc.)
• Strong knowledge of AI/ML concepts and algorithms to design intelligent systems and applications
• Knowledge of ethical considerations in data usage and mitigating bias in models and decisions
• Experience in Python and machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn)
• Experience in machine learning algorithms (supervised, unsupervised, deep learning)
• Understanding of business processes and market trends to deliver actionable insights
• Excellent communication skills for engaging with stakeholders and cross-functional teams
• Expertise in analyzing data and applying statistical methods to support decision-making
• Familiarity with strategies to unlock value from data, including commercialization and data marketplaces
• Reporting & Dashboarding - Skilled in preparing reports and dashboarding using tools such as PowerBI, Tableau, Qlik, Cognos, etc.
• Strong problem-solving and analytical skills
• Strong ability to identify challenges, analyze solutions, and make data-driven recommendations
• Application development tools or demonstrated practical experience. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit and use hands to finger, handle or feel.  The employee is occasionally required to stand, walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. 

Benefits/Incentives:  Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more 

Salary Range:            Competitive Base plus incentive 

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.  

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.  

No unsolicited resumes accepted from agencies. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Information Systems