Director of Billing and Payroll (Administrative)

The Director of Billing and Payroll oversees all billing and payroll operations for our growing home care agency. This position ensures that invoicing, collections, and payroll processes are executed accurately, efficiently, and fully compliant with all applicable regulations. This highly collaborative position requires strong financial acumen, excellent leadership skills, and a passion for delivering exceptional service to our clients and caregivers.

Key Responsibilities:

Provide strategic oversight of all billing and payroll activities, ensuring accuracy, timeliness, and regulatory compliance.

Develop, implement, and continuously refine billing and payroll policies and procedures to maximize efficiency and effectiveness.

Lead, coach, and develop a high-performing billing and payroll team, fostering a culture of accountability, growth, and continuous improvement.

Partner closely with finance, accounting, authorizations, HR, and coordination teams to resolve discrepancies promptly and maintain a seamless flow of information.

Monitor, analyze, and report on key performance indicators (KPIs) related to billing, collections, and payroll operations; recommend and implement action plans as needed.

Ensure adherence to all local, state, and federal regulatory requirements related to billing, payroll, and labor laws.

Use data analysis to identify trends, mitigate risks, and uncover opportunities for process improvements.

Drive initiatives to enhance the client and caregiver experience related to billing and payroll inquiries, ensuring timely and professional resolution.

Serve as the subject matter expert for all billing and payroll matters, providing guidance and support to internal stakeholders and senior leadership.