Metro One Loss Prevention Services Group (West Coast), Inc.
People Specialist (Finance)
· Previous experience in Human Resources, Talent Acquisition, Workforce, or Account Management support roles.
· Proficiency in managing schedules and coordinating processes in a fast-paced environment.
· Experience utilizing CRM, ATS, Time, or Scheduling technologies to maximize performance and new hire engagement.
· Exceptional attention to detail and ability to multitask.
· Strong interpersonal skills and ability to collaborate with cross-functional teams.
· Willingness to adapt to changing priorities and work closely with various stakeholders to meet organizational goals.
Skills and Responsibilities:
1. Cross-Functional Collaboration:
· Partner closely with Operations and Talent teams to assess staffing needs and facilitate effective employee placement to meet operational demands.
· Serve as a liaison between departments to communicate scheduling requirements and ensure alignment with organizational objectives.
· Analyze call-off trends to determine priority talent gaps per market and account.
· Utilize data to influence hiring and placement strategies and improve decision making.
2. New Hire Scheduling, Onboarding, and Retention:
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· Coordinate schedules and logistics for new hires, ensuring a smooth and welcoming experience for all new employees.
· Collaborate with Operations Site leaders to confirm communication with new hires has been established.
· Regularly communicate with security personnel to assess the ongoing changes to shift availability, to retain and maximize people inventory.
· Partner with the Talent team to develop and implement retention strategies aimed at fostering a positive workplace culture and increasing employee satisfaction.
· Provide ongoing support to new hires to ensure a seamless transition and integration into the organization.
· Coordinate and attend regular dedicated site visits to ensure employee and client satisfaction, understand people-related needs, and create strategic initiatives to address concerns, increasing productivity, performance, and retention.
3. Administrative Support:
· Provide administrative support for scheduling and coordination tasks, including managing calendars, arranging meetings, and maintaining accurate records.
· Assist in generating reports and analyzing data related to employee placement and retention efforts.
· Liaise with security personnel and site leadership to manage timeclock, payroll, Time off requests, call off management and internal technology systems data integrity.
4. Continuous Improvement:
· Identify opportunities for process improvement and efficiency gains in employee onboarding, placement, and scheduling processes.
· Actively contribute ideas and suggestions to enhance the overall employee experience and drive organizational success.
5. Additional Responsibilities:
· Perform any other duties as assigned by management, demonstrating flexibility and a willingness to contribute to the overall success of the team and organization.
PPO #119962