Supplier Relationship Manager (Finance)

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
We are seeking an experienced and strategic Supplier Relationship Manager (SRM) to lead our supplier engagement efforts and drive value through high-performing partnerships. This role is responsible for advancing Intuitive's SRM framework through the development of key supplier relationships, overseeing supplier contract performance, mitigating risk through Third Party Risk Management (TPRM), and driving continuous improvement in supplier performance.

Essential Job Duties

Relationship Management:

• Build & maintain strong relationships with internal stakeholders and suppliers ensuring effective communications, guidance & support of Intuitive procurement objectives
• Partner with members of the Strategic Sourcing & Category Management, Contract Center of Excellence & Procurement Systems & Analytics teams to refine & advance the management, reporting and tracking of Intuitive's key suppliers

Collaboration & Communication

• Serve as a trusted advisor for internal teams to compliment and enrich key supplier relationships.
• Work with embedded VMO functions to provide governance framework and ensure its implementation throughout
• Facilitate regular business reviews and strategic planning sessions with suppliers
• Influence cross-functional teams to support supplier development programs

Supplier Risk Management

• Develop the process & policies for assessing supplier risk across all spend categories.
• Work with Sourcing, Procurement Contracts, Security, Privacy and Legal teams to ensure the active supplier assessment methodology remains aligned against company policy
• Drive supplier resolution with internal business leads and suppliers for any identified risk issues.
• Ensure TPRM application integration integrity with downstream systems.
• Develop issue reporting process including providing guidance to business teams on exit strategy & disaster recovery planning

Supplier Performance Monitoring

• Establish the governance and framework for supplier performance reviews
• Track supplier performance, in partnership with Business Leads & Strategic Sourcing Managers, against contracted products and/or services
• Support Strategic Sourcing Managers and related business teams to drive resolution of supplier issues

• Create reporting & dashboards to showcase SRM metrics in support of organizational objectives
• Partner with Business Leads to develop contingency planning, corrective action planning and exit strategies for critical tiered suppliers.

Market Intelligence & Innovation

• Stay informed on industry trends, supplier innovations, and emerging risks
• Elevate new suppliers and technologies in partnership with the Sourcing team to improve value delivery

Qualifications
Required Education and Training

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering or a related field (Master's or MBA preferred)
• 7-10+ year's experience with developing, implementing & managing SRM programs for procurement organizations

Working Conditions

None

Preferred Skills and Experience

• Mature experience with TPRM related applications (E.g., WorldCheck1, Giact, Dow Jones, Exiger )
• Deep familiarity with varying types of purchase requisitions, expense, services, blanket etc.
• Experience executing in a global landscape
• Experience performing cost analysis/spend analytics
• Ability to assess supplier capabilities in alignment with internal business needs

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $138,700 USD - $199,500 USD
Base Salary Range Region 2: $117,800 USD - $169,600 USD
Shift: Day
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.