Government Guaranteed Lending Content Creator (Finance)

Position Summary:

The Government Guaranteed Lending Content Creator is responsible for developing clear, engaging and accurate content related to government guaranteed lending programs, including SBA, USDA, and other federal or state-backed loan products. This role involves understanding financial products, exceptional writing skills, and the ability to translate complex lending topics into clear engaging content.

Job Duties/Responsibilities:

Develop specific policies and procedures for SBA Servicing, SBA Underwriting, USDA Servicing, USDA Underwriting, and USDA Closing.Develop high-quality written, visual, and digital content focused on SBA, USDA, and other government-guaranteed loan products.Create weekly marketing emails and monthly newsletters.Assist with the coordination of weekly podcasts.Collaborate with subject matter experts (SMEs) in lending compliance and business development to ensure content accuracy and relevance.Monitor industry trends, regulatory updates and policy changes related to government-back lending and reflect them in content strategy.Support business development with relevant materials and customer education content.Ensure all content complies with company policies, industry standards, and regulatory guidelines.Manage sensitive matters with professionalism, confidentiality, and discretion.Foster and maintain effective relationships with senior leadership to meet expectations and business objectives.Ensure compliance with Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) policies and proceduresRepresent Community Bankshares Inc. and its subsidiaries at community events, as appropriate.Perform other duties as assigned.

Required Skills/Abilities:

Strong verbal and written communication skills. Excellent editing and proofreading skills with high attention to detail, organization and time management Ability to collaborate effectively across teams and departments. Experience working in a financial institution or government lending environment. Solid understanding of SBA and other government loan programs. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and banking software platforms. Ability to prioritize tasks in a fast-paced environment while maintaining accuracy and professionalism.

Education and Experience:
Bachelor's degree in Marketing, Communications, Finance, Journalism, or a related field. 3 years of experience in content creation, preferably in banking, finance, or government-guaranteed lending.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled.
____________________________________________________________________________
Note:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.