Workday Administrator (Information Technology)

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

The Workday Administrator is responsible for the configuration, maintenance, reporting, and functional support of RTD's Workday HCM system. This role works closely with HR, IT, and business users to optimize system functionality, ensure data integrity, and support HR operations and strategic initiatives.

Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

Duties and Responsibilities:

Workday System Administration and Configuration

Support the design, configuration, and performance of the Workday system while ensuring end-user needs are met.

• Administers and maintains Workday business processes, security roles, and supervisory structures.
• Troubleshoots, escalates, and resolves Workday technical and functional issues.
• Provides second-level support for end-user questions and problem resolution.
• Conducts working sessions with users to gather requirements and assess system capabilities.
• Maintains and documents change management processes in compliance with audit requirements.
• Participates in Workday release reviews, impact assessments, and system testing.
• Stays current with Workday Community updates and proactively recommend adoption of new features.

Workday Reporting and Analysis

Provide meaningful and compliant data insights through customized Workday reporting tools.

• Build and maintain custom reports, dashboards, and fields across Workday modules.
• Analyze and fulfill internal requests for data, dashboards, and workforce metrics.
• Develop tools that support operational decisions and strategic initiatives.
• Reviews report-related functionality in Workday releases and assists with deployment.
• Conducts regular audits to support data accuracy and compliance.
• Ensures all reporting complies with data and confidentiality requirements.

User Support and Collaboration

Improve user experience and operational effectiveness through training and collaboration.

• Supports and trains business users on system use and adoption.
• Creates job aids, training materials, and process documentations.
• Partners with stakeholders to streamline processes and enhance system efficiency.
• Monitors and tracks system issues, enhancements, and feedback loops.
• Supports testing activities for system changes, upgrades, and feature rollouts.
• Supports agency initiatives and cross-functional projects involving Workday.
• Maintains a customer-service mindset and communicates regularly with end users for corrections status updates.

And

• Additional job-related duties as assigned.

QUALIFICATIONS:

Required

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field or equivalent experience.
• Three (3) years of experience working with Workday, with hands on configuration and report development.
• Proficiency in supporting and configuring Workday modules, such as Core HCM, Benefits, Compensation, Recruiting and Talent.
• Experience conducting user training, testing, and support.
• Strong understanding of Workday HR Business Processes, Reporting, and Configurable Security.
• Experience with call/case tracking applications (e.g. ServiceNow, Jira, Zendesk).

Preferred

• Relevant Workday certifications (e.g. Workday PRO HCM Fundamentals, Report Writer, Business Processes).
• Experience with Workday Dashboards, EIBs, and integrations.
• Experience working in public sector environments.
• Experience with change control documentation and audit compliance.
• Knowledge of workforce data analysis and HR metrics.

Knowledge, Skills, and Abilities

• Advanced report writing and dashboard development skills within Workday.
• Ability to translate business needs into system requirements and solutions.
• Understanding of HR processes.
• Strong critical thinking, research, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users.
• Excellent interpersonal skills and the ability to collaborate effectively across teams.
• Proficiency in Microsoft Excel (e.g. PivotTables, VLOOKUP).
• Ability to work collaboratively with technical and non-technical audiences.
• Attention to detail, time management, and the ability to manage multiple priorities.
• Commitment to data privacy, integrity, and compliance.

Or:

An equivalent combination of education, experience, knowledge, skills, and abilities may be considered.  

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:  

The work environment and physical demands described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions.

• This role primarily involves sedentary work in an office environment, often standing or sitting for prolonged periods, with minimal exposure to excessive noise or adverse environmental conditions.
• Duties typically involve using a computer and handling documents. Frequent communication with others to exchange information.

We are considering all applications for this position up until the position close date of 6/6/2025. For consideration, please be sure to apply before the posting end date.

Pay Range:

$71,043.00 - $100,348.50 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy [ https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf ]

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate's relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.