SPT Sales Operations Manager (Sales)
Job Summary
The Sales Operations Manager oversees the daily activities of quoting project managers and project analysts, including kitting group quoting, project financials, and sales support. This role manages team members, handles escalations, reviews workloads, and leads employee training and development.Job Description
Responsibilities:
Lead daily team operations, including hiring, onboarding, training, performance management, and work assignments to ensure timely and accurate completion.
Conduct sales forecasting, analytics, productivity tracking, CRM maintenance, and other sales support functions.
Serve as primary contact for the Sales Team, resolving general business issues and escalating to Sales Ops leaders as needed.
Analyze performance metrics to coach and develop the Sales Support team, fostering a motivated and competent workforce.
Maintain and enforce department SOPs; oversee internal data accuracy and cross-references.
Assign and balance workloads and timelines for competitive quoting projects, support escalations on quotes and deadlines.
Train sales reps and specialists on quoting processes and project details.
Coordinate with division leads (DRIs) to ensure quoting alignment and communication updates.
Ensure accuracy in quoting and ad hoc requests; partner with marketing on RFP/RFI questionnaires and backfills.
Support internal Sales, Kitting, and Sales Operations teams as needed.
Required Experience:
Education
Bachelor's degree.
Relevant Work Experience
At least 5 years of experience in sales analysis or related area.
Experience in the indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team.
Additional
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Enterprise software experience (ex. SAP, AS400).
Intermediate skill level in Microsoft Excel (using SUM function, pivot tables, VLOOKUP, advanced formulas, indirect equations, IF statements).
Intermediate to advanced level skill in Microsoft Access (for example: creating and modifying queries, modifying data types and forms, adding dates, working with required fields and/or creating labels, using conditional formatting and/or viewing data relationships).
Ability to calculate figures and amounts such as discounts, increases, and total impact.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$96,200.00 - $144,560.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Salary Minimum: 100000Salary Maximum: 100000